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Home
Billing and accounts
Payment options
Direct debit
Form: Direct debit application
Pay my bill by credit card
Post billpay
Concessions, support and payment assistance
Form: Registration for automatic concession
Community housing retrofit program
Customer support policy
Fees and charges
Update my details
Form: Change of customer details
Form: Privacy registration
Apollo Bay: Water, Your Say survey
Moving address
Form: Tenancy notification - Tenant
Form: Tenancy notification - Owner or Agent
Form: Authorisation for residential occupier to pay all charges
Water and waste
Water storages
Geelong region
Colac region
Lorne
Apollo Bay
Monthly rainfall
Permanent water saving rules
Permanent water saving plan
Exemption form
Water quality
Water quality results
Catchment management and protection
Saving water
Conserve, preserve
WaterAssist Home
WaterSmart Business Rebate Program
WaterSmart Business rebate form
WaterSmart Business Grants
WaterSmart Business Grant Application Form
WaterSmart Washing Machine Rebate
WaterSmart Washing Machine Rebate Claim Form
Recycled water
Class A recycled water in ‘purple pipe’ areas
Class C recycled water for business, industry and agriculture
Recycled water quality policy
Annual water outlook
Integrated water management
Urban Water Strategy
Water for our Future Strategy - 2024 update
Bushfire water supply
Trade waste
Trade waste acceptance standards
Trade Waste Policy
Application for a Trade Waste Permit
Backflow prevention
Backflow prevention and containment policy
Register a property for backflow prevention
Sewage
Don’t flush it! Your toilet is not a bin
Overflow Relief Gully (ORG)
Sewer blockages
Pressure sewer systems
Alerts and updates
Report a fault
Alternative Water Grid
Water restrictions
Properties and development
Property connections
Class A recycled water: information for plumbers
Recycled water inspection
Apply for build over consent
Sub-meters
Apply for a pressure and flow report
Plumbers' hub
Apply for water and sewer connections
Property search tool
Property enquiry application
Land development
Our accredited consultants and contractors
Performance management
Our development process
Development
Standards and policies
Other authorities works
Information statement update
Access to GIS data
Declaration of Serviced Properties
Community and education
Teachers and students
School resources
National Water Week 2024 – Winners Announced!
Schools Water Efficiency Program (SWEP)
Early learners ‘Water Hero’ program
Water scavenger hunt
Community tours and talks
Recreational areas
Community support
Hydration station application form
Hydration station and portable refill units
Water Matters
Our water, their home
Museum of Modern (f)Art
About us
Barwon Water at a glance
Annual report
Price submission 2018–2023
Annual performance scorecard 2022–2023 (year 5) and overall 5-year performance
Annual performance scorecard for 2021–2022 (year 4)
Annual performance scorecard for 2020–2021 (year 3)
Annual performance scorecard for 2019–2020 (year 2)
Price submission 2023–2028
Annual performance scorecard 2023–2024 (year 1)
Our history
News and events
Leadership team
Board of Directors
Strategy 2030
Careers
Working at Barwon Water
Working at Barwon Asset Solutions (BAS)
Belonging and inclusion
Gender Equality Progress Report
Early career opportunities
Our recruitment process
Policies and governance
Policy for customers experiencing family violence
Committees and working groups
Customer Charter - Summary
Customer support policy
Drinking water quality policy
Enterprise risk management policy
Environmental policy
Gifts, benefits and hospitality
Health, safety and wellbeing policy
Public interest disclosures
Aboriginal employment and retention strategy
Belonging @ Barwon Water Inclusion Action Plan
Recycled water quality policy
Quality management system policy
Barwon Asset Solutions
Reconciliation
Major projects
Colac Water Pipeline Upgrade
Boundary Creek and Big Swamp remediation
Anglesea borefield
Forrest wastewater investigation
Water mains replacements
Pressure management
Porronggitj Karrong and aqueduct
Renewable Organics Networks
Sewer upgrade program
South Geelong redevelopment
Murrk Ngubitj Yarram Yaluk (former Bellarine Basin)
Recycled water on the Bellarine
Birregurra water supply upgrade
Information for suppliers and contractors
Contractor induction
Products and standards
General conditions for the supply of goods and provision of services
Environment and climate change
Contact us
Complaints and disputes
In your language
Freedom of information requests
Research and Development
Access to GIS data
Community and education
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