Update my details

The easiest way to update your details and edit your billing and payment preferences is through your online account dashboard.

Dashboard login / register

Through the dashboard, you can change or update your:

• postal address
• email address
• contact number
• billing preferences (email or post)
• payment method

You’ll also be able to view your water bills and see your transaction history.

If you would prefer not to register online, you can update your details through the online form below.

Form: Change of customer details

Granting access to your account

You have the right to nominate a chosen representative or support person to help manage your bill or to act on your behalf. To register another person, please send us a copy of an active power of attorney or complete the following form.

Form: Privacy registration