Direct debit

Pay your bill by automatic debits from your nominated bank account, credit card or debit card. You can choose to pay:

  • in full on the due date, or
  • in fixed weekly, fortnightly or monthly instalments.

My dashboard: set up or manage my direct debit

Don’t have an online account? You can still set up a direct debit by completing and submitting the form below. Please note, this form is only for direct debit arrangements from a savings or cheque account, not from a credit card or debit card.

Things to know

  • You will still receive your quarterly bill from us.
  • To set up a direct debit from a credit or debit card, you will need to log in to your dashboard.
  • If you elect to pay your bill in full, your bank account is normally debited on the due date or the next business day.
  • It is your responsibility to have sufficient funds in your bank account when funds are drawn. We may cancel your arrangement if consecutive payments are dishonoured by your bank.

Direct debit service request agreement